Two great venues. The social presence just hasn't kept up. Here's how we fix that.
Chris, I walk by The Bradley basically every day and I've been in both venues more times than I can count. You know I've been watching this thing grow, and I genuinely think you've got one of the better setups in Fort Wayne.
But the social presence doesn't match the experience. The content feels like someone else's venue. The people you're reaching aren't the people spending money there. And there's a whole community calendar happening a few blocks away that nobody's connecting to yet.
We're right across the street. We know Fort Wayne. We know what moves people here. And honestly this is one I'm excited to work on because the product is great. It just needs the right story told to the right people.
Ready to go whenever you are.
The product is not the problem. Here is what is.
The algorithm ignores accounts posting less than 1x/week. The best Fort Wayne venue we tracked posts 3.67x/week. Both Birdies and Arbor are 7x behind just on frequency.
The feed reads 22-year-old party atmosphere. Your real customer is 35 to 60, looking for a dinner spot, a date night, somewhere to go before a show. They are not seeing themselves here.
Embassy Theater. Tin Caps. The Pearl. Gallery nights. Farmers markets. You are surrounded by built-in audiences and none of it shows up. That is your entire content strategy missing.
A year of posting, a staff that wants to participate, great food, great atmosphere, and a community of people who want a spot exactly like this. You do not need a rebrand. You need a system.
Better content. Right audience. Consistent posting. Targeted ads. Here is what each of those actually means in practice for Birdies and Arbor.
Each account gets its own content calendar, its own voice, and a format strategy built around what your own data already says works. Separate briefs for Birdies and Arbor because they are different venues talking to slightly different people.
The content brief changes. A 44-year-old planning a dinner and a 23-year-old looking to go out are not the same person. Right now the feed speaks to the second one. The person with a $150 dinner budget needs to see themselves in this.
3 to 4 posts per week per account. Published at the times your own data says your audience is actually paying attention. Built around what is happening in Fort Wayne rather than random content that could belong to any restaurant anywhere.
You own the ad spend. We build and run the campaigns. But here is what most brands get wrong about paid media in 2026: they launch ads and walk away. That is not a strategy. That is a guess that stops working the moment the creative gets stale — which is faster than most people think.
The way paid media works now: launch, watch what happens in the first 48 to 72 hours, kill what is not working, test something new. Every week. Ads that performed in February are not the same ads that should be running in May. The audience does not change, but what captures their attention does. If an agency is running the same creative they launched months ago and calling it "live ads management," that is not management. That is neglect.
From day one through quarterly planning, here is how we run the account, what you can expect from us, and how we stay in sync.
We get into the accounts, review the data, and build the foundation before anything goes live. No scrambling, no guessing.
This is the baseline. Content gets published, paid ads get monitored, and anything time-sensitive gets handled without you having to chase us down.
One focused 30-minute call with your account manager. Data gets translated into plain decisions. We bring the summary, you ask questions, we agree on direction for the next month.
The bigger picture check-in. What has the last 90 days built, what are we changing, what is the plan for the next quarter.
Direct replies are yours to handle since you know your guests. We give you a voice guide so replies stay on-brand, and we flag anything that needs a strategic response. You stay in the conversation. We make sure it sounds right.
For a restaurant and bar, social media success is not just a follower number. It is reach into the right local audience, engagement from people who actually dine, and content output that builds the brand consistently over time. Here is what we measure and report on every month.
We do not promise specific follower counts or engagement numbers because the right answer is always "it depends on what the content earns." What we do promise is that the right metrics are tracked, reported clearly, and used to make actual decisions — not just sent in a PDF nobody reads.
Click anyone to learn more about their role. There is a full bench behind this account.
You have seen the data. You know what is wrong. You know what the fix looks like. Here is exactly what happens when you say yes.
12-month commitment. Billed monthly. We start within 5 business days of signing.